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Customer Service: Our Products

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Product Help

I need help finding an item.
What will the personalization look like?
What is my Ring Size?

Questions about Jewelry

Will the gold electroplating wear off?
What are Austrian Crystals?
What does "layered gold" mean?
Is Limoges Jewelry affiliated with Limoges, France?

  I need help finding an item.

The Keyword Search Box and the links at the top of the page (Personalized, Rings, etc.) are there to assist you in finding products that interest you. Go to the Site Map for further help. Please be aware that there are a few Limoges Jewelry products that we do not offer through our web site. If there is a product that you would like and cannot find on our site, let us know using the Contact Us Request page.

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  What will the personalization look like?

Click on the item you are interested in to read the product details. Nearly every piece of Limoges Jewelry has personalized components, which you may choose by clicking on the item and following the instructions. If there is a product detail that you cannot find, please let us know by using the Contact Us Request page.

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  What is my Ring Size?

Click here to let us help you find your Ring Size.

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  Will the gold electroplating wear off?

We guarantee that your jewelry will not wear or turn green. If you ever do have a problem, please return your jewelry to us and we will gladly replace it at no charge. You may return your item for replacement to:

Limoges Jewelry
Customer Service
3349 N. Elston Avenue
Chicago, IL 60618

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  What are Austrian Crystals?

Our Crystals are all high-quality Swarovski Crystals. We use only the best. Some of our pieces contain genuine gemstones, and this is indicated within their item description.

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  What does "layered gold" mean?

The majority of our jewelry is 14K Gold electroplated. This is a process where gold is layered over a base metal. Your jewelry is 100% guaranteed. If you are unhappy with your purchase, return it to us and we will gladly replace it for you.

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  Is Limoges Jewelry affiliated with Limoges, France?

The town of Limoges, France is known for fine porcelain. Limoges Jewelry is not affiliated with this town or these items.

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